Privacy Policy

Introduction

At Clapdrop (referred to as “we,” “our,” or “us”), we prioritize the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and protect the data provided to us in connection with our analytics services. By using our services or interacting with us, you agree to the practices described in this policy.

1. Information We Collect

We collect various types of information to provide, maintain, and improve our analytics services. This includes:

1.1 Personal Information:

• Name, email address, phone number, and business details provided by you.
• Billing and payment information for transactions.

1.2 Analytics Data:

• Website traffic, user behavior, and performance metrics collected through tools like Google Analytics or other analytics platforms.

1.3 Technical Information:

• IP address, browser type, operating system, and other technical details when you interact with our services.

1.4 Third-Party Data:

• Information obtained through third-party platforms, applications, or integrations used with our services.

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Service Delivery:

• To set up, customize, and provide analytics solutions tailored to your business needs.
• To offer insights and recommendations based on collected data.

2.2 Customer Support:

• To address inquiries, provide support, and resolve technical issues.

2.3 Performance Optimization:

• To analyze service usage, improve functionality, and ensure a seamless experience.

2.4 Compliance:

• To fulfill legal obligations and maintain the integrity of our services.

3. Information Sharing

We do not sell your personal information. However, we may share it in the following cases:

3.1 Service Providers:

• With trusted third-party providers who assist us in delivering our services, such as hosting, payment processing, or analytics tools.

3.2 Legal Requirements:

• When required by law or to protect our legal rights, including responding to lawful requests or preventing fraud.

3.3 Business Transfers:

• In the event of a merger, acquisition, or sale of our company, your information may be transferred as part of the transaction.

4. Data Security

We implement industry-standard measures to protect your data from unauthorized access, loss, or misuse. While we strive to ensure your information is secure, no method of transmission or storage is entirely foolproof.

5. Your Rights

Depending on your location, you may have the following rights regarding your data:

5.1 Access and Update:

• Request access to or correction of your personal information.

5.2 Deletion:

• Request the deletion of your data, subject to legal or contractual obligations.

5.3 Opt-Out:

• Opt-out of receiving marketing communications by following the unsubscribe link in our emails or contacting us directly.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience and collect data about website usage. You can manage cookie preferences through your browser settings. Please note that disabling cookies may limit certain functionalities.

7. Third-Party Links

Our website may include links to third-party sites or services. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies before engaging with them.

8. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware of such collection, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Updates will be posted on this page with a revised “Effective Date.” We encourage you to review this policy regularly.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Clapdrop (ClapX Ventures Pvt Ltd)
Email: admin@clapdrop.com

By using our services, you agree to the terms of this Privacy Policy.